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- Myth busting: Hiring Offshore
Myth busting: Hiring Offshore
Stop delaying leverage
Read time: 4 min, 21 secs
Hey there - it's Brian š
This $5M SaaS wanted to grow FAST.
So they needed to hire 5 marketers. $400,000.
They couldnāt afford it.
So they hired one. Then got frustrated when they couldnāt grow as fast as they needed to.
So did do we speed that up?
Get that same quality talent offshore.
You can afford to build the whole team. Not just part of it.
Stop delaying your growth because you canāt afford people.
A lot of business owners wonāt hire offshore because theyāre misinformed.
This puts you at a massive disadvantage.
Today weāll shatter these offshore hiring myths one-by-one.
So you can finally start building leverage and GROW.
Weāre deep in this topic since we help business owners find amazing LatAm talent at TalentHQ.
Letās make your business an outlier: š
Stop delaying leverage.
Leverage just means you put in 1 hour of work and you get 1,000 hours of output.
But it takes a long time to build that.
Because at the beginning you put 1 hour of workā¦ to get 1 hour of output!
One HUGE way to build leverageā¦
People.
If you need 5 people for a marketing team in the US, thatās $400,000!
So instead you hire one.
You run at 1/5th the speed. You sleep less. You get 1/5 the results.
Now imagine people on that same marketing team went from $8k / month down to $1.5k.
You could afford to start bringing people on earlier. Add more roles. Re-invest the extra spend in marketing etc.
And you get that impact. Compounding. Every. Single. Month.
Thatās leverage.
Fortune 500s have been doing this forever. SMBs are just getting started.
But some SMB owners are hesitant.
But those hesitations are misinformed.
Letās shatter the most common myths holding SMBs back from building leverage with offshore hiring (& how to get around them):
Myth 1) Offshore doesnāt have the quality that onshore does.
Said a different way:
āPeople arenāt as smart in other countries.ā
That canāt be true, can it?
So if youāve had a bad experience with offshore talent itās one of 4 problems:
1) Bad hiring process (or bad hiring decision)
āI want an A-player.ā
Duh. Does anyone want a B-player?
Saying you want an A-player is lazy. You need to define what an A-player means to your business.
ā Which hard skills do you need?
ā Which soft skills?
ā What makes a good culture fit?
If you get enough applicants + filter them for these traits you get your A-player.
If you donāt, itās a problem with the process.
Not a problem with all offshore talent.
So how many is enough applicants?
We typically get 300 - 400 applicants per role.
Last week, we had a project manager role hit 1,040 applicants JUST on LinkedIn.
We have them all do a test project.
The best 0.01% get the interviews.
1,040 project managers applied just on LinkedIn
2) Bad onboarding
āOnboardingā makes sure talent has the same expectations for success as you do.
People assume others have the same expectations they do.
When they assume, they donāt tell talent. Talent doesnāt know.
Then talent fails.
So make sure you clearly let them know what success looks like:
ā What does good communication look like? Fast or thorough?
ā Where does talent go for questions?
ā How do you work together as a team?
Note:
Iām passionate about onboarding.
I have a template I give to clients to help them do it right.
Want it? Just reply āonboarding.ā Iāll send it over
3) Bad management
I can get you the best talent in the world but if we place them in a business that doesnāt have the environment to succeed, theyāll fail.
Donāt blame the talent when the business needs to be fixed.
š§š»āāļø Brianās nerdy side rant:
Remember: if someone isnāt doing what you want itās either:
ā They didnāt know HOW to (fix training)
ā They didnāt know they had to (fix communication)
ā They didnāt WANT to (fix motivation)
If they didnāt want to, itās a bad environment or bad culture fit.
Fix bad environments.
Fire people who arenāt a culture fit.
4) Bad expectations
We had a CEO who wanted an offshore worker to replace him in his business.
A ~$20k / month role... For $3k / month.
Thatās an apples-to-oranges comparison.
Heās set up to fail and think āall offshore talent is bad.ā
Apples to apples:
~$3k LatAM = ~$8k US
Donāt think quality is bad because youāre compare $3k / month talent vs a $20k US talent.
Myth 2) I canāt put offshore talent in front of customers
Iām writing this to you sitting next to a project manager now. Heās Mexican. Weāre in Colombia.
Incredible English. Charismatic.
Iād love for him to meet my clients.
Thereās a difference between accent + āperfectā English.
Accents are fine. You know who has an accent?
ā Arnold Schwarzenneger
ā Antonio Banderas
ā Sofia Vergara
Theyād be great in front of clients.
We filter to make sure English is good. And accent is clearly understandable.
Our Colombian account manager is amazing. She has an accent. And clients love her.
Myth 3) Offshore canāt think on their own
Itās frustrating when you have to tell someone how to do every little thing.
And if itās not written down, it doesnāt happen.
Iāve had that. Itās frustrating.
Itās part cultural / part filtering.
Thereās plenty of people in the US who canāt think on their own.
So letās focus on the cultural part.
Letās take Filipino vs LatAm culture.
Filipinos idolize foreigners.
So theyāll listen to exactly what you say. Theyāre highly loyal and nervous to upset you.
That fear tends to make them nervous to color outside the lines.
So culturally theyāre a great fit for role that have more set rules.
LatAm culture is different. They arenāt as nervous to upset you. So they tend to tell you what they think. And are more comfortable with ambiguity.
š§š»āāļø Brianās nerdy side rant:
You can find people in each culture that break the norm.
Weāre generalizing more broadly.
Myth 4) Offshore doesnāt work with my time zone
Thatās an issue with Philippines / India.
Philippines does have a culture of people who work the night shift to do US hours.
Iāve had Filipinos ask me to work that shift because thatās what theyāre used to.
But my personal preference:
I donāt like it. It doesnāt sit right with me.
So I use LatAm talent which is in the US time zone.
Offshore talent builds massive leverage
Itās a cheat code.
And small businesses are finally get access.
Iām ecstatic that weāre able to help small businesses find their offshore marketing & admin talent at TalentHQ.
And finally build leverage they deserve.
See you next Thursday š
P.S. Want help finding amazing marketers & admin people in LatAm? Letās chat
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